To create a service maintenance or other request you must create a new ticket.
1- From the main page located at www.FixMySim.com/helpdesk click on the NEW TICKET BUTTON
2 - Enter your email address of usr ID in the top box. If you do not have an account you must use the REGISTER link
3- Once logged in select the CATAGORY that represents the type of request you have
4 - Complete the FORM to describe the issue or request you have, You can add descriptive text, photos or video to a ticket
5- New tickets will be routed to tha appropriate department for disposition and reply